Low Risk Factor, High Profit Business For Sale

I am currently representing a Telephone Answering Service in Bend, Oregon for sale which is one of the most solid I’ve ever had the pleasure to represent.  All of the typical risk factors that you tend to see on small businesses seem to be absent with this business.  Let me share some of the characteristics:

1.   During the past two years great recession this business exhibited annual average top-line growth of over 5%, and 16% annual EBITDA growth.

2.  EBITDA margins are nearly 34%.

3.  Strong systems – there is a tested written procedure for everything.

4.  The owner works about 2 hours a week.

5.  The quality level is very high – there is only one error per 10,147 messages.

6.  Employees, who earn nearly double the industry going wage, have been retained for 5.2 years on average (compared to over 100% annual turnover in the industry).

7.  Highly satisfied clients, who willingly pay prices that are significantly higher than the industry to receive quality service, provide recurring revenue for about 8.5 years, and are a source of significant referral business.

8.  There is low risk due to strong geographic, industry, and revenue client diversification (in fact, none of the firm’s 950 clients represent more than 1% of revenue).

9.  The staff is well trained with redundant skills, and there isn’t a single key manager or rainmaker.

If you’d like to learn more about this business here’s an introduction package:  Telephone Answering Service